Frequently Asked Questions

Listed below are answers to some of the more common questions you might have about this web site, our products, or our services. If you don't see your question listed, please don't hesitate to contact us by using this form.

 

U of MN

 

Questions / Help


 > How does the quality of your prints compare to other services?

Our museum quality "archival" fine art prints are crafted from the finest materials. Color accuracy, consistency, and longevity are of paramount importance to us. Compared to mass produced prints which usually fade within a decade, our prints will last generations before any noticeable fading occurs.
 


 

> Are the photographs on this site original or did they come from some other source?

All photographs available for sale on this web site have been taken and edited by photographer Bob Firth.
 


 

> I notice that all your images have a copyright watermark, would the print I want to order come with this on it?

No, this watermark or copyright is for the images on our web site only, it is NOT included on any ordered prints.
 


 

> I really like a certain photo, but I want it in a very large size. Can you supply larger prints?

It depends on the specific image. Our images can normally be printed to a much larger size (8' or more) and still retain that exquisite clarity and detail. Image composition dictates what size prints are available for that particular image. If you require a specific size, it may be necessary to crop the image to fit. Please contact us if you would like more information about larger or custom sizes. When you contact us, include the image and print size that you're interested in.
 


 

> Who can I talk to if I have a specific question about licensing a photo?

Please use the form on our "Contact Us" page. We will respond promptly to your inquiry.
 


 

> How do I find out the usage fee for an image?

We will need to gather some information from you to provide an accurate quote. When you contact us, include as much information that you can about how the image will be used including the following:

    • The image(s) you're interested in
      Include the media name and/or the media reference number from the specific gallery media page.

    • Industry
      Will the image be used for Commercial, Editorial, or Non-Profit use?

    • Specific Use
      Include where the image will be used such as in a book, magazine, brochure, web site, etc.

    • Placement
      Will the image be used on a cover, back cover, inside page, web site, etc.?

    • Image Size
      Example: 1/4 page, 1/2 page, full page, etc.

    • Distribution Area
      Will the image be distributed Locally, Regionally, Nationally, or Internationally?

    • Duration
      Include the amount of time you plan to use the image. 1-month, 3-months, 6-months, 1-year

    • Circulation Size
      How many copies will you produce?

 


 

> What are your payment options?

Major credit cards are accepted via www.PayPal.com for online orders. A PayPal account is not required to use PayPal. We also accept checks and money orders, but this may cause a delay in receiving your order. Please contact us for details.
 


 

> When can I expect to receive my print order?

Please allow up to 15 business days to receive your order in the continental U.S., international orders will take longer.